1bdt99 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the 1bdt99 platform and its services. By accessing this website or using any service, you agree to be fully bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using this platform.

1bdt99 is an online gaming and betting platform operated for users in Bangladesh. Before using this platform, you must confirm that you have the legal right to use this type of online gaming service within your own jurisdiction.

These terms and conditions have been prepared in English and apply to users in Bangladesh. The original English version shall be considered authoritative over any translation of the terms and conditions.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account and use services on 1bdt99, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be legally entitled to use online gaming services.
• You will use the account on your own behalf and for your own financial benefit.
• Each individual may operate only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.

2.2 Identity Verification (KYC)

1bdt99 reserves the right to verify your identity at any time. Before processing withdrawals or for security purposes, we may request the following documents:

• A copy of your National Identity Card (NID) or passport.
• Verification of bank account or mobile banking details.
• Proof of current address.

1bdt99 has the right to withhold withdrawals until the verification process is complete. Providing false information will result in immediate account closure and the balance may be forfeited.

2.3 Account Security

It is your responsibility to keep your account login details confidential. 1bdt99 will not be liable for any loss resulting from third-party access to your account. If you notice any suspicious activity, notify our support team immediately.

3 Age Restriction

1bdt99 is an adults-only platform. This service is available only for those aged 21 and above. The account of any person under 21 years of age will be closed immediately and all transactions will be considered void.

Identity documents may be requested at any time during registration or before a withdrawal for age verification. It is strictly prohibited to operate an account on behalf of a minor or to obtain gaming benefits for them.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The following rules apply to depositing funds on 1bdt99:

4.2 Deposit Terms

• Deposited funds must come from your own registered account.
• Funds from third-party accounts will not be accepted.
• After a deposit, it generally takes a few minutes to be reflected on the platform.
• If a deposit fails for any reason, notify the support team immediately.

4.3 Withdrawal Terms

Before applying for a withdrawal, confirm that your account has been fully verified. Withdrawals are generally completed within 15 minutes to 2 hours. However, bank transfers may take somewhat longer.

• Withdrawals can only be made to your own registered payment method.
• Wagering requirements must be met before withdrawing from a bonus balance.
• 1bdt99 reserves the right to suspend withdrawals in the case of suspicious transactions.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. Bonus application examples:

• Deposit ৳1,000 → Bonus ৳1,000 → Total ৳2,000
• Deposit ৳22,000 → Bonus ৳10,000 → Total ৳32,000

5.2 Wagering Requirements

A 25x (25 times) wagering requirement must be met before a bonus becomes withdrawable. That means if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing. Some games may contribute partially to the wagering calculation — contact the support team for details.

5.3 General Bonus Usage Rules

• Each bonus offer has its own expiry period — once expired, the bonus will be cancelled automatically.
• Multiple bonus offers cannot be claimed at the same time unless explicitly permitted.
• If there is evidence of bonus system abuse, the bonus and any associated winnings will be forfeited.
• 1bdt99 reserves the right to modify, suspend, or cancel any promotional offer.
• Bonuses are provided solely for genuine gaming activity with real money.

5.4 VIP Program

Regular players will have the opportunity to participate in our VIP program. There are five tiers:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.7%
• Platinum: Weekly cashback up to 1.0%
• Diamond: Weekly cashback up to 1.2%

Contact our support team for details on the criteria for moving to higher tiers.

6 Betting and Gaming Rules

6.1 General Gaming Policy

All games on 1bdt99 are operated according to fair play principles. Game outcomes are determined by technically neutral algorithms. Any attempt to artificially influence the outcome of a game is strictly prohibited.

6.2 Technical Errors

If a game remains incomplete due to a server outage, disconnection, or any other technical error, 1bdt99 will review the situation and take appropriate action. In such cases, the platform's decision will be considered final.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. These limits are displayed in the game interface. 1bdt99 reserves the right to change these limits at any time.

6.4 Result Disputes

If there is a dispute regarding the outcome of any game, the support team must be notified in writing within 72 hours. An investigation will be conducted based on game logs and server data, and 1bdt99's decision will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited and will result in account termination and balance forfeiture:

• Operating multiple accounts or using another person's account.
• Planned gaming activity intended to exploit bonus benefits ("bonus hunting" or "arbitrage").
• Interfering with or attempting to hack the platform's systems or software in any way.
• Playing games using automated bots or software.
• Using the platform for money laundering or illegal financing purposes.
• Opening an account with false or fraudulent information.
• Harassing, threatening, or abusing other members.
• Deliberately exploiting technical vulnerabilities of the platform.

8 Account Suspension and Termination

8.1 Cancellation by the User

You may request to close your account at any time. Before the account is closed, you may withdraw any outstanding balance subject to applicable conditions.

8.2 Suspension by 1bdt99

1bdt99 may temporarily suspend or permanently terminate an account in the following circumstances:

• If any clause of the terms and conditions is violated.
• If identity verification fails or false information is found.
• If the account remains inactive for an extended period (generally 12 months).
• If evidence of suspicious financial transactions or fraud is found.
• On the order of a court or law enforcement authority.

8.3 Inactive Account Policy

An account will be considered inactive if there has been no activity for 12 months or more. A maintenance fee may apply to the balance of an inactive account. Contact the support team for details.

9 Privacy and Data Protection

1bdt99 gives the highest importance to protecting your personal information. We keep your information secure using SSL encryption technology. Detailed information about how we collect, use, and protect your data can be found on our Privacy Policy page.

Your information is not shared with third parties, except in the following cases:

• When required to comply with a legal order from a law enforcement authority.
• With payment gateway providers for information necessary to process payments.
• Based on your explicit consent.

10 Responsible Gaming

1bdt99 considers responsible gaming an integral part of our service. Gaming is for entertainment — not as a source of income. We ask all our users to keep the following in mind:

• Only bet money that you can afford to lose without financial harm.
• Do not use gaming as a way to solve financial problems.
• Set limits on the time and money you spend and stick to them.
• Notice whether gaming is taking priority over spending time with family and friends.

To learn more about responsible gaming and to access self-exclusion or limit-setting features, visit our Responsible Gaming page.

11 Limitation of Liability

1bdt99 will not bear any responsibility in the following cases:

• Loss caused by internet disconnection or the user's own technical issues.
• Loss caused by third-party access to an account or password theft.
• Service disruption due to unexpected technical failures or force majeure circumstances.
• Financial loss resulting from the user's own gaming decisions.
• Use of the platform for illegal purposes or in violation of the terms and conditions.

In no case will 1bdt99's total liability exceed the total amount deposited in the relevant user's account.

12 Policy on Changes to Terms and Conditions

1bdt99 reserves the right to change, amend, or update these terms and conditions at any time. For any significant changes, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• A notice will be displayed on the platform for important changes.
• A notification may be sent to the registered email address.

If you continue to use the platform after the changes, you will be considered to have accepted the updated terms and conditions. It is advised to check this page regularly after new terms and conditions are published.

13 Contact and Complaint Resolution

13.1 Contact Methods

You can contact us for any questions, complaints, or suggestions:

• Live Chat: Available 24/7, support is provided in Bengali.
• Email: [email protected]

13.2 Complaint Process

If you have a complaint, follow the process below:

• First, contact the support team via live chat.
• If the issue is not resolved, send a detailed written complaint by email.
• An initial response will be provided within 5 business days of receiving the complaint.
• Complex matters may take up to 14 business days for a full resolution.